Shipping policy

Shipping Policy

Shipping Information

Thank you for shopping with IDFG Gear.

Every product is made to order specifically for you. This allows us to maintain high quality while reducing unnecessary inventory and waste.

Order Processing

Orders are typically fulfilled within 2–5 business days before shipping.

During periods of high demand, holidays, or new product launches, processing times may be slightly longer.

Once your order has been produced and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated shipping times after your order has been processed:

United States

Shipping times vary based on your location and the shipping method selected during checkout. Estimated delivery times will be displayed at checkout and in your shipping confirmation email

Delivery times are estimates and are not guaranteed.

Shipping Rates

Available shipping options and their prices are displayed at checkout before you complete your purchase.

Standard U.S. shipping is currently $4.69 per order. Express shipping may be available for $11.99, depending on the order and delivery destination.

From time to time, IDFG Gear may offer free or discounted shipping promotions.

Order Tracking

Once your order ships, you'll receive an email containing your tracking number.

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If you notice an error in your shipping information, please contact us immediately at support@idfggear.com.

Once an order enters production or has shipped, we may be unable to modify the shipping address.

Lost or Delayed Shipments

Once your order ships, you'll receive tracking information by email. Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

If tracking shows no movement for an extended period or your package appears to be lost, please contact us at support@idfggear.com.

Claims for packages lost in transit must be reported to us within 30 days after the estimated delivery date so we can investigate and work toward a resolution.

Damaged or Incorrect Orders

Please inspect your order upon delivery.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.

Include:

Your order number
A description of the issue
Clear photos of the product and packaging

We'll review your claim and, if approved, arrange a replacement or refund as appropriate.

International Shipping

At this time, IDFG Gear ships within the United States only.

We may expand international shipping in the future.

Made-to-Order Products

Every IDFG Gear product is made especially for you after your order is placed. This helps reduce overproduction and allows us to maintain consistent quality. Because of this production process, fulfillment may take a few business days before your order ships.